FAQs + Shipping

Sahriz Bangladesh is an online destination for premium, authentic sharees and fabrics. We curate pieces that blend traditional elegance with modern style—so you can dress for weddings, festivals, and everyday moments with confidence. Our focus is quality materials, thoughtful design, and a smooth shopping experience from browse to delivery.

Browse our Products collection, add items to your cart, and proceed to checkout. Enter your shipping details and choose a payment method. After you submit payment, you should receive an order confirmation by email (or SMS, if we offer it for your order). If anything looks wrong on the confirmation, contact us right away so we can help before your order ships.

We accept the payment options shown at checkout—typically cards, mobile banking, and other local methods supported by our payment partner. All amounts are charged in the currency displayed on the site unless stated otherwise. Your statement may show our business or payment processor name. If a payment fails, double-check your details or try another method; your order is only confirmed once payment succeeds.

Delivery times depend on your location, courier workload, and holidays. Many in-country orders arrive within a few business days after dispatch, but remote areas can take longer. Estimated timelines and any shipping fees are shown at checkout when available. You will receive tracking or dispatch information when your order ships so you can follow progress. Bad weather, strikes, or peak seasons may add delay beyond our control.

International shipping availability, rates, and duties vary by destination. If international checkout is enabled on our site, you will see applicable options and costs before you pay. Otherwise, email us with your country and items of interest—we can confirm whether we can ship to you and what to expect for customs or taxes, which are often the buyer’s responsibility unless we state otherwise.

We want you to love your purchase. Return and exchange rules—including time limits and which items qualify—are described in our Terms and Conditions and any return policy posted on the site. In general, items should be unused, with tags and original packaging where applicable, unless the product is defective or we agree to an exception. Contact us before sending anything back so we can provide the correct address and instructions. Approved refunds are usually returned to your original payment method when possible.

We photograph our sharees and fabrics carefully, but colors can vary slightly in real life. Lighting during the shoot, dye batches, and your phone or monitor settings all affect how a color appears. If an exact shade matters for matching an outfit, contact us—we can often describe undertones or share additional photos to help you decide before you order.

Always follow the care label stitched to your garment or any instructions included with your order. Many delicate sharees benefit from dry cleaning or gentle hand wash in cold water with mild detergent; avoid harsh bleach unless the label allows it. Store fabrics in a cool, dry place, away from direct sunlight for long periods, to help preserve color and texture. When in doubt, choose the gentlest option recommended for the fabric.

Please inspect your parcel when it arrives. If something is missing, wrong, or visibly damaged, contact us as soon as you can with your order number and clear photos of the packaging and items. We will work with you to replace the item, issue a refund where appropriate, or arrange another fair solution under our policies. Do not discard damaged goods until we confirm what we need for courier or insurance claims.

You can usually browse without signing in. Creating an account makes it easier to track orders, save addresses, and manage your details. If guest checkout is available, you can still complete a purchase without a permanent account; you will rely on your confirmation email for order references. Sign in or register from the account links in the header when you are ready.

We are happy to help with sizing questions, stock checks, or order updates. Reach us through our Contact page, email info@sahriz.com, or call +8801717171717 during business hours. Include your order number if your question is about an existing purchase so we can assist you faster.